info@siuc.edu.my | +603.5878.9978(CAMPUS – USJ21) | +603.5878.9979(CAMPUS – PUCHONG)
(DKU055(B))
info@siuc.edu.my | +603.5878.9978(CAMPUS – USJ21) | +603.5878.9979(CAMPUS – PUCHONG)
(DKU055(B))

Wellbeing and Counselling

WELLBEING & COUNSELLING

At Spectrum International University College (SIUC), we recognise that student wellbeing plays an important role in academic success, personal development, and overall quality of life. We are committed to providing a safe, supportive, and caring environment where students can access appropriate guidance and support whenever needed.

Our wellbeing and counselling services are designed to assist students facing personal, emotional, academic, financial, health-related, or other challenges that may affect their studies and wellbeing.

STUDENT WELLBEING SUPPORT

SIUC is committed to promoting the physical, mental, emotional, and social wellbeing of all students.

Students may seek support for issues including:

  • Academic stress and study-related concerns;
  • Personal or family difficulties;
  • Adjustment to university life;
  • Relationship and social challenges;
  • Emotional wellbeing concerns;
  • Financial and welfare-related difficulties;
  • Grief and bereavement support;
  • Other matters that may impact academic performance or personal wellbeing.

Students are encouraged to seek assistance early so that appropriate support can be provided.

Confidential counselling services are available to students who require professional guidance and support.

Counselling sessions provide students with a safe and supportive environment to discuss concerns, explore solutions, and develop strategies to manage challenges effectively.

Counselling support may assist with:

  • Stress management;
  • Anxiety and emotional wellbeing;
  • Personal challenges;
  • Academic pressures;
  • Life transitions and adjustment issues;
  • Motivation and study-related concerns;
  • Personal development and resilience building.

All counselling matters are treated with sensitivity and confidentiality, subject to legal and safeguarding requirements.

Our Counsellor

Ms. Nur Marsya Fatiha Binti Mansor
Registered Counsellor

KBPA Registration No.: KB11658
PA Registration No.: PA11271

Students may make an appointment with the Counselling Unit through the appointment link or QR code provided by the University.

The University provides welfare support for students who may be experiencing circumstances that affect their ability to participate fully in their studies.

Support may include:

  • Welfare advice and guidance;
  • Referrals to appropriate support services;
  • Academic support referrals;
  • Financial assistance guidance;
  • Accommodation-related support;
  • Emergency assistance where appropriate.

The Student Affairs Department works closely with students to identify suitable support options and interventions.

SIUC is committed to maintaining a safe learning environment for all students.

The University has established procedures to identify, support, and manage student wellbeing concerns, including situations where students may be considered vulnerable or at risk.

Where necessary, SIUC may coordinate support involving:

  • Student Affairs Department;
  • Programme Leaders;
  • Academic Staff;
  • Counsellors;
  • External support agencies;
  • Family members or emergency contacts where appropriate and necessary.

Student welfare and safety remain a priority throughout the support process.

SIUC provides additional support through mentoring and peer support initiatives designed to assist students in their academic, personal, and professional development.

Support initiatives may include:

  • Peer mentoring programmes;
  • Student support networks;
  • Wellbeing and self-care initiatives;
  • Career mentoring opportunities;
  • Programmes supporting students from diverse and underrepresented backgrounds.

These initiatives complement the University’s counselling and wellbeing services and help foster a supportive learning community.

SIUC recognises that students may experience unexpected personal crises, including the loss of a family member, close friend, or other significant life events.

In such circumstances, the University may provide:

  • Emotional and counselling support;
  • Student welfare assistance;
  • Academic flexibility where appropriate;
  • Guidance on available support services;
  • Referrals to specialist support where necessary.

SIUC is committed to supporting students compassionately during times of difficulty.

Students requiring urgent support may also contact:

Talian HEAL (Help with Empathy and Love)
15555

Befrienders Kuala Lumpur (24-Hour Service)
03-7956 8144
03-7956 8145

MIASA Crisis Helpline
1-800-180-066

In situations involving immediate danger or emergency concerns on campus, students should contact the Student Affairs Department immediately.

The University respects the privacy and confidentiality of students who seek support.

Information disclosed through counselling or wellbeing support services will normally remain confidential, except where there is:

  • A risk of harm to the student or others;
  • A safeguarding concern;
  • A legal or regulatory obligation to disclose information;
  • A situation requiring emergency intervention.

Students will be informed where disclosure becomes necessary.

Need Support?

Students seeking wellbeing, welfare, or counselling support may contact:

  • Counsellor

Students are encouraged to seek assistance as early as possible. SIUC is committed to ensuring that every student has access to the support, guidance, and resources needed to succeed both academically and personally.