info@siuc.edu.my | +603.5878.9978(CAMPUS – USJ21) | +603.5878.9979(CAMPUS – PUCHONG)
(DKU055(B))
info@siuc.edu.my | +603.5878.9978(CAMPUS – USJ21) | +603.5878.9979(CAMPUS – PUCHONG)
(DKU055(B))

Diploma in Hotel Management

Diploma In Hotel Management
(N/811/4/0392)(19/09/2024)(MQA/FA11323)

Overview

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Do you dream of a dynamic career in the exciting world of hospitality, with the potential to travel the world and experience diverse cultures? Our Diploma in Hotel Management equips you with the essential skills and knowledge to thrive in this rewarding and internationally recognized industry.

  This internationally recognized Diploma opens doors to a world of possibilities:

  • Industry-Focused Curriculum: Master the essentials of hotel operations, from front office management to food and beverage service.
  • Practical Learning: Gain hands-on experience through simulations, guest interaction exercises, and potential industry internships.
  • Develop In-Demand Skills: Refine your communication, customer service, problem-solving, and teamwork abilities – critical for hospitality success.

  The hospitality industry is a global one, with skilled professionals in high demand across the globe. This Diploma program equips you with transferable skills and a recognized qualification, allowing you to explore the world while building a fulfilling career.

Upon completion of the programme students should be able to demonstrate:

1. Demonstrate systematic comprehension (understanding) of a broad range of complex technical and theoretical knowledge and skills to undertake varied, complex, routine and non-routine tasks/study within a field/discipline.

2. Identify, interpret, apply and evaluate general concepts, theory and/or operational principles within a well-defined context of a subject/discipline and/or work with minimal supervision. Solve problems of common and well-defined kinds as well as those others of non-routine nature.

3. Apply a range of practical skills, essential tools, methods and procedures to perform required tasks/work. Reflect and make adjustments to practices and processes, as necessary, related to routine or non-routine tasks.

4. Communicate clearly and effectively, orally and in writing, ideas, information, problems and solutions to others including peers, experts and non-experts. Interact effectively, individually or as a member of a team with supervisors, peers and subordinates. Demonstrate intermediate proficiency in at least one other foreign language.

5. Use a range of digital applications to support study/work as well as to seek and process data related to work or study. Demonstrate skills to use and interpret routine and complex numerical and graphical/visual data.

6. Perform work with a significant degree of personal responsibility and autonomy under broad guidance and direction on well-defined and non-routine study/work activities performed in a variety of contexts. Manage teams to manage issues at work.

7. Identify self-improvement initiatives and possibilities for further education. Develop realistic career and professional goals. Explore and engage in activities relating to entrepreneurship. Participate in professional and civic activities for local and region-wide community building.

8. Demonstrate the ability to understand and comply with organisational and professional ethics in the work environment. Demonstrate the ability to apply sustainable practices in the context of the local and global work and social environment.

A pass in SPM with at least credit in any 3 subjects, or any equivalent qualification

OR

A pass in Sijil Tinggi Persekolahan Malaysia (STPM), with a minimum of Grade C (GP 2.0) in any subject, or any equivalent qualification

OR

A pass in Sijil Tinggi Agama Malaysia (STAM) with a minimum grade of Maqbul

OR

A pass in SKM Level 3 in a related field, and a pass in SPM with a minimum of 1 credit in any subject

OR

Any qualifications equivalent to Certificate (Level 3, Malaysian Qualifications Framework, MQF)

 

SemestersProgramme Structure

Semester 1

Computer Applications
Principle of Management
Bahasa Melayu Komunikasi 1/Penghayatan Etika dan Peradaban
Introduction to Business
English Communication
Introduction to Hospitality

Semester 2

Bahasa Kebangsaan A/Creativity and Innovation Skills
Entrepreneurship
Integrity and Anti – Corruption (KIAR)
Hygiene and Safety
Food and Beverage Cost Control
Law in Hospitality
Supervision in the Hospitality Industry

Semester 3

Khidmat Masyarakat
Hotel & Restaurant Accounting
Hospitality event Marketing

Semester 4

Front Office Management
Hospitality Service Management
Room Division Management
Facilities Management

Semester 5

Restaurant Management
Food and Beverage Service
Food and Beverage Management
Food Production

Semester 6

Housekeeping Management
Hotel Operations Planning

Semester 7

Industrial Placement

Total Credit Hours 92. Programme Duration 2 1/2 years.

This diploma unlocks doors to a dynamic range of positions within the exciting world of hospitality. Here’s are some of the possibilities:

  • Front Office Operations: Guest Service Associate, Front Office Supervisor, Reservation Agent, Concierge.
  • Food & Beverage Service: Restaurant Server, Bartender, Catering Staff, Event Coordinator.
  • Accommodation Services: Housekeeping Supervisor, Room Attendant, Laundry Attendant.
  • Hotel Management: Assistant Hotel Manager, Rooms Division Manager, Event Management Supervisor, Sales & Marketing Coordinator.
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Students that need assistance to find jobs can register for Spectrum Job Placement Programme through Spectrum Alumni at alumni@siuc.edu.my